Privacy Policy

We collect information about you through your use of our Services. The types of information we collect depend on the features you use.

Information You Provide Directly to Us

We may collect information you provide when you:

• Register for an account as a student, parent, or tutor
• Book or attend a live Bible tutoring session
• Fill out our tutor application form
• Contact us for support or with inquiries
• Subscribe to our newsletter or updates
• Participate in surveys or provide feedback

This information may include:

• Identifiers: name, email address, username, password, profile picture, date of birth
• Account details: role (student, parent, tutor), age group preferences, teaching or learning goals
• Audio and visual information: voice and image recordings during live tutoring sessions (with consent)
• Communications: messages, feedback, and any other content you send to us

Information We Collect Automatically

When you use our Services, we may automatically collect:

• Device and browser type, operating system
• IP address and general location (country/region)
• Pages visited, session duration, and interaction patterns
• Referral source and exit pages

We use cookies and similar technologies to improve your experience. You can manage cookie preferences through your browser settings.

Information from Third Parties

If you sign in using a third-party service (such as Google), we may receive basic profile information from that provider as permitted by your settings with them.

We use the information we collect to:

• Provide, operate, and improve our Bible tutoring Services
• Match students with qualified, faith-based tutors
• Process tutor applications and onboard approved tutors
• Communicate with you about sessions, updates, and promotions
• Respond to your inquiries and provide customer support
• Ensure the safety and security of our platform and users
• Comply with legal obligations
• Analyze usage trends to improve our curriculum and platform experience
• Send newsletters and educational content (you may opt out at any time)

We will never sell your personal information to third parties, and we do not use it for unrelated commercial advertising purposes.

We may share your information in the following circumstances:

• Tutors and Students: Limited profile and session information is shared between matched tutors and students/parents to facilitate lessons.
• Service Providers: We work with trusted third-party vendors (e.g., video conferencing, payment processors, email delivery) who process information on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority.
• Safety: We may disclose information to protect the safety of our users, especially children, or to prevent fraud or abuse.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes.

The Father's Voice is a platform designed specifically for children ages 5–15. We take children's privacy extremely seriously and comply with applicable laws including the Children's Online Privacy Protection Act (COPPA).

• Children under 13 may only use the platform with verifiable parental consent.
• We collect only the minimum information necessary to deliver the tutoring service.
• Parents or guardians may review, request deletion of, or refuse further collection of their child's information by contacting us at info@thefathersvoice.org.
• We do not allow children to publicly post personal information on the platform.
• All tutors undergo a screening and review process before interacting with children.
• Live session recordings (if any) are handled with explicit parental consent and stored securely.

If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately and we will take prompt steps to delete it.

We take the security of your information seriously, particularly given that our platform serves children. We implement industry-standard technical and organizational measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure, access-controlled data storage
• Regular security reviews and updates
• Tutor background screening and vetting processes

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect any unauthorized access to your account.

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account information is retained for the duration of your account and for a reasonable period afterward for legal and operational purposes.
• Session recordings (if any) are retained for a limited period and deleted thereafter, unless required for a specific dispute or safety matter.
• You may request deletion of your account and associated data at any time by contacting us at info@thefathersvoice.org.

Requests for deletion will be processed within 30 days, subject to any legal retention obligations.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in any email, or by contacting us directly.
• Parental Rights: Parents and guardians may review or request deletion of their child's information at any time.

To exercise any of these rights, please contact us at info@thefathersvoice.org. We will respond to your request within a reasonable timeframe.

Our Services may contain links to third-party websites or integrate with third-party tools (such as video conferencing platforms). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with our platform.

We are not responsible for the privacy practices or content of third-party websites.

We use cookies and similar tracking technologies to enhance your experience on our platform. These may include:

• Essential cookies: Required for the platform to function (e.g., keeping you logged in).
• Analytics cookies: Help us understand how visitors use our site so we can improve it.
• Preference cookies: Remember your settings and preferences.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Notify registered users by email where appropriate

Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

We are committed to resolving any complaints about our collection or use of your personal information. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.